100% Canadian - Owned and Operated.
100% Canadian - Owned and Operated.
Your membership isn’t transferable and can only be used by you. Membership is valid for one residence and one owned vehicle, unless you choose to add more than one vehicle or residence to your membership for an additional lower cost in member fees.
To report a claim, you must contact the Company at 1-888-846-6600. A qualified technician will be dispatched to your Residence or Vehicle within
24 hours of reporting the issue. For urgent services like house and car lockouts, the response time will be expedited. Customers must provide proof of residence and vehicle ownership to claim services.
Members entitle for waived service call fees(based on their plan). Free service call is the service fee added to the job ($55 up to $75) known as tech fee,
any other related changes are consideredmaterial, programing and other installation that are not free of charge. Happy members can enjoy two metal key copies per
year up to $20, one yearly towing service up to 50 km, house or car lockout services up to $100. Up to $500 coupon for a new garage door purchase, delivery of a
limited supply of fuel to a member’s disabled vehicle, enabling the member to reach the nearest service station. Members will be charged the current pump price for fuel. Customers who own European manufactured vehicles are required to enroll in the Platinum Membership plan.
In the event that the client cancels the membership within the first month, the client agrees to pay the difference between the discounted rate received upon sign-up and the standard full price of the services rendered during that period.
This Agreement is valid and effective for as long as the plan is paid up to date. The plan will be automatically renewed each year unless the
Customer provides notice of cancellation 30 days prior to renewal. A cancellation fee of $100 will apply if the Customer canc els the Agreement with 30 days' notice.
The Company reserves the right to terminate the Agreement for any violation of the terms outlined, including fraudulent claims or misrepresentation.
The Customer agrees to pay all service fees and applicable taxes. Payments will be made directly to the technician upon service delivery, and no additional fees will be incurred unless further services are requested. Membership fees are charged bi -weekly.
The following are excluded from coverage: breakdowns or damages caused by pre-existing conditions occurring before the Effective Date or within the Waiting Period; damages arising from external forces like natural disasters or vandalism; damages from improper use, such as misuse or failure to follow manufacturer guidelines; parts or systems not listed under this Agreement; and delays due to external factors like shipping issues or unavailability of parts.
In the event of a malfunction, the Company may elect to replace a part or system instead of repairing it if the cost of repair exceeds the cost of replacement.
The Company warrants that all services under this Agreement will be performed with reasonable care and skill. However, it does not guarantee that repairs or replacements will be permanent or free from issues after completion. The Company is not liable for damages beyond the scope of this Agreement, including general wear and tear or damages caused by external factors.
An extended warranty applies only to new parts supplied by the Company and excludes parts provided by customers or third parties. The duration of this warranty depends on the type of part used and is determined solely at the Company's. Happy Home and Auto protection Plan is not liable to third party or sub-contracting jobs.
By completing a purchase, submitting a form, creating an account, or otherwise using Happy Protection’s services, the Customer acknowledges that they have read, understood, and agree to be bound by these Terms of Service.