100% Canadian - Owned and Operated.
100% Canadian - Owned and Operated.
If your garage door won’t open, it’s often due to either a broken spring or a worn cable. But how can you tell which one it is — and what does each part actually do?
In this guide, we’ll break down the key differences between garage door springs and cables, the common signs of failure, and what to do when things go wrong.
Garage door springs do the heavy lifting. They're responsible for counterbalancing the weight of the door, making it light enough to lift manually or with an opener.
Springs wear out over time — usually after 10,000 cycles (open + close = 1 cycle). When they snap, your door becomes almost impossible (and unsafe) to lift.
Common signs:
➡️ Learn more about Spring Repair in Calgary
Cables work together with the springs. They help guide and control the movement of the door, ensuring smooth and even operation. Think of them as the support team.
Most garage doors have cables connected to the bottom bracket and wound around a drum at the top. If a cable frays or snaps, it can throw the entire system off balance.
Cables typically wear out due to age, rust, or poor alignment. If one side of your door looks crooked or gets stuck, a cable issue is likely the cause.
Common signs:
➡️ Learn more about Cable Repair in Calgary
While both components are part of the same system, the symptoms are slightly different:
IssueLikely CauseDoor only opens a few inchesBroken springDoor opens unevenlyCable issueLoud snap or bangSpring issueCable visibly off or looseCable issueDoor slams shut too quicklySpring issueDoor shakes or jerks upwardCable or alignment
Both springs and cables are under high tension. Trying to repair them without proper tools or training is extremely dangerous — especially torsion springs.
Even cable replacements can go wrong if not re-tensioned correctly. That’s why we always recommend hiring a professional.
At Happy Protection, we offer fast, affordable garage door spring and cable repair across Calgary. As a member, your first repair is free, and you’ll never pay a service call fee.
Whether it’s a spring issue, cable problem, or both — we’ll fix it right, the first time.
✅ Calgary-Based Technicians
✅ Same-Day Appointments
✅ No Call-Out Fees
✅ First Repair Free with Membership
With a Happy membership, you can rest easy knowing your home and vehicle are protected — any time, any season. We’re here with reliable support whenever you need it, proudly serving Calgary and surrounding areas.
Our Home & Auto Protection Plans offer full-year coverage, so you're always ready for the unexpected. Whether it’s a sudden roof leak, flat tire, or system breakdown, we’re here when you need us — serving Calgary and surrounding areas.
Peace of mind shouldn’t break the bank. Our plans are designed to be both affordable and adaptable — choose the level of coverage that fits your needs and budget, and get dependable service without the stress.
As a member, you come first. Whether it’s a lockout, garage door issue, or a security system problem, you’ll receive priority dispatch ahead of non-members. We know timing matters — and we’re committed to getting help to you fast.
Say goodbye to surprise charges. With your Happy membership, you’ll never pay a service call fee — the cost of dispatch is fully covered. Transparent pricing, no surprises.
Save on every visit. Members get 20% off labor fees for services like locksmithing, garage door repair, security installations, towing, and more — all without sacrificing quality.
Enjoy one complimentary metal key copy annually — a simple way to stay prepared and avoid last-minute hassles.
Lockouts are stressful — but they don’t have to be costly. You’ll get one free lockout service every year, whether it’s your home or vehicle, day or night.
Looking for a new garage door? Members receive an exclusive voucher to save on installations, helping you upgrade your home’s security and style for less.
With a Happy membership, you’re not just covered — you’re confident. Join today and experience everyday protection, unbeatable value, and service you can rely on.
Sign Up Now
I locked myself out of my car late at night, and within 30 minutes, someone from Happy was there to help. The process was smooth, and I didn’t have to worry about a hefty service call fee — it was all covered under my membership. I’ve already used the plan again for a garage door issue, and it’s been worth every penny.
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I signed up thinking I might use it once or twice a year, but Happy has already helped me twice this month — first for a dead battery and then when my garage door cable snapped. Both times, they showed up fast, handled everything professionally, and I didn’t pay any call-out charges thanks to the membership. It’s honestly a no-brainer if you own a home or car.
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Happy came through when I needed them most — my front door lock jammed on a weekend, and I couldn’t get inside. Within an hour, their locksmith had it fixed. I didn’t expect the level of service to be this good for a membership plan, but they’ve definitely earned my trust. I’m glad I found them.
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Join thousands of satisfied members who trust Happy for reliable home and auto protection across Calgary and surrounding areas. We’re here to give you the security and peace of mind you deserve — 24/7, all year long.